- Employee discounts
- Free uniforms
- Health insurance
Description: The Host or Hostess is the friendly face that welcomes guests to our establishment, ensuring they have a memorable dining experience from the moment they arrive. Responsible for managing reservations, seating guests, and maintaining the lobby area, they play a vital role in orchestrating the flow of guests and optimizing their satisfaction. With their warm demeanor and excellent customer service skills, Hosts/Hostesses create a welcoming atmosphere that keeps guests returning. Furthermore, they have the opportunity to earn tips through their direct interaction with guests, enhancing their overall compensation.
Responsibilities:
- Welcome guests with a warm greeting and friendly demeanor.
- Manage reservations and communicate wait times effectively.
- Seat guests promptly and efficiently, considering table availability and server rotations.
- Keep the lobby area clean, organized, and inviting for guests.
- Handle phone calls and assist with inquiries and reservation requests.
- Assist servers and other staff members to ensure smooth operations.
- Monitor guest flow to maximize seating efficiency and minimize wait times.
- Provide attentive customer service, addressing guest inquiries and concerns promptly.
- Maximize tip potential by delivering exceptional service and hospitality.
- Previous experience as a host/hostess or in a customer service role is beneficial.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Strong organizational skills and attention to detail.
- Team player mentality with the ability to work collaboratively.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Enthusiasm for providing outstanding service and creating positive guest experiences.
- Willingness to learn and adapt to new procedures and systems.
- Dependability and punctuality are essential qualities.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT REUNION KTCHN BAR
"The fondest memories are made when gathered around the table"
Immerse yourself in a culinary experience like no other as we present a tantalizing array of exquisite global cuisine dishes and handcrafted cocktails.
Our skilled chefs meticulously craft each plate, combining innovation and tradition to create visually stunning and flavorful dishes. From the first bite to the last sip, our goal is to captivate your taste buds and leave a lasting impression. We won't let you down.
CAREERS
Reunion Ktchn Bar is made up of three partners: family members, food lovers and culinary enthusiasts. They love to travel and taste flavors from distant parts of the world, bring them home and share it with their friends and family.
A good meal and drink make a difference in a great reunion. Our experienced and passionate team just got here to make this possible.
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